INTERNATIONAL SHIPPING:
I'm sorry that our international shipping policies have become so strict but it unfortunately seems to be the only way that packages arrive in a timely manner and are not sent back unclaimed which is often the case or sent to the incorrect address.
1) Once the label is purchased you will receive a joint email from my company Craig Dabler Jewelers, Inc and Pirate Ship. This email contains the tracking information and the address it's being sent to so please don't delete it and periodically check your spam folder so you don't miss it. We generally hold packages an extra day in case the buyer notices an issue. It is the buyers responsibility to both monitor the tracking and contact your countries Customs Agency if the package is being held at their facility. Do this promptly because if you (the buyer) waits too long the package will likely be sent back to the sender (Us) and it will be up to the buyer to pay for shipping a second time if you want it reshipped. * Make sure the email address provided when placing the order is correct.
On occasion, international shipping orders take extra travel time due to various hold ups along the way such as weather, mechanical issues, etc., This is out of our control so please be patient and realize your package may take longer to arrive.
Often, as stated above, packages are held in Customs so please contact your customs location before contacting me. ***Contacting customs is the buyers responsibility and not something I can do. We can't make international phone calls and there may be a language barrier.
2) Understand that orders containing fragile items such as crucibles and crucible holders may arrive with the fragile items broken. If this happens, I will not send replacements due to high shipping costs but will refund the cost of the item(s) broken if sent a picture.
3) On average, International shipping is about $90.00 to $127.00. If shipping is less when I buy the label, I will refund you. We make no profit on International shipping. You pay what we pay.
4) I only ship using USPS Priority. I use no other shipping service other than USPS (United States Postal Service).
5) I know nothing about your countries Customs or its shipping laws / fees so it is 100% your responsibility to know this ahead of ordering. All international shipping duties and custom fees are the responsibility of the buyer. Please contact your local customs organization to learn what to expect before making an order.
6) It is illegal to fill out Customs forms with lesser values or as gifts (unless actually a gift) so please don't ask for this.
Thank you,
Craig Dabler
Last updated November, 2025
INTERNATIONAL SHIPPING:
1) Once the label is purchased you will receive a joint email from my company Craig Dabler Jewelers, Inc and Pirate Ship. This email contains the tracking information so please don't delete it and periodically check your spam folder so you don't miss it. It is the buyers responsibility to monitor the tracking and contact your countries Customs Agency if the package is being held at their facility. Do this promptly because if you (the buyer) waits too long the package will likely be sent back to the sender (Us) and it will be up to the buyer to pay for shipping a second time if you want it reshipped. * Make sure the email address provided is correct.
On occasion, international shipping orders take extra travel time due to various hold ups along the way such as weather, mechanical issues, etc., This is out of my control so please be patient and realize your package may take longer to arrive.
Often, as stated above, packages are held in Customs so please contact your customs location before contacting me. ***Contacting customs is the buyers responsibility and not something I can do.
2) Understand that orders containing fragile items such as crucibles and crucible holders may arrive with the fragile items broken. If this happens, I will not send replacements due to high shipping costs.
3) On average, International shipping is about $90.00 to $127.00. If shipping is less when I buy the label, I will refund you. We make no profit on International shipping. You pay what we pay.
4) I only ship using USPS Priority. I use no other shipping service other than USPS (United States Postal Service).
5) I know nothing about your countries Customs or its shipping laws / fees so it is 100% your responsibility to know this ahead of ordering. All international shipping duties and custom fees are the responsibility of the buyer. Please contact your local customs organization to learn what to expect before making an order.
6) It is illegal to fill out Customs forms with lesser values or as gifts (unless actually a gift) so please don't ask for this.
Thank you,
Craig Dabler